SUEZ is a key provider of reliable and trusted services to local communities across the country, and ever since it began offering its waste services in the UK in 1988, SUEZ has sought innovative solutions to manage resources in a smarter way. In Mid-Kent, that involves the acquisition of 52 Dennis Eagle Elite+ in addition to a further four Olympus Mini bodies to serve the homes and businesses across Ashford, Maidstone and Swale.
With a mix of tight, narrow urban and rural rounds, the SUEZ team opted for the ‘Narrow’, rear steer versions of the Elite+. With predicted rises in food waste, it specified the Olympus Duo body with top discharger, a popular solution for food collection due to its ability to prevent cross-contamination whilst ensuring sufficient payload for high-volume collections. At the rear, all 52 Elite+ have the quiet and fuel-saving OmniDEL Electric bin lift.
For SUEZ, a combination of both product and after service features sealed the decision. “Safety features were naturally high on our priority list,” says Steve Holgate, director of fleet and mobilisation. “Dennis Eagle’s Five Star Visibility rating was a factor along with the low entry cab. The operators told us they appreciated the improved ergonomics of the latest Elite+ cab, helping them to focus on the job and surrounding environment.”
Alongside the benefits offered by the Elite+, Holgate’s team was also impressed with the aftersales service Dennis Eagle delivers. “This new contract will see SUEZ maintaining the fleet across three depots in Kent,” adds Holgate. “We know that Dennis Eagle offers great aftersales. Whether it’s parts or tech support, the team is always responsive. We’ve also been impressed with Terberg Connect’s remote diagnosis and tracking of parts in real time. As we take over this important contract, we will use all the tools we have to make fleet maintenance more efficient to serve Mid-Kent.”